Error Messages

Check the error details in the following table corresponding to the error numbers displayed:
If the problem persists even after carrying out the corrective action corresponding to the error number, contact your local distributor, our sales office, or service center. .

Error number/Message	Cause	Corrective action
401 MOTOR X	The X motor was overloaded.	Check the following points: Check to confirm the sheet is loaded correctly. Loading a Sheet Check for anything that may obstruct carriage movement. Set the sheet setting to "HEAVY". When using roll sheet, feed to pull out the required amount of sheet in advance to provide sufficient slack. Turn off the power and wait a while before turning the power back on. Turning Off the Power
402 MOTOR Y	The Y motor was overloaded.
403 X Current	An overcurrent was detected in the X motor.
404 Y Current	An overcurrent was detected in the Y motor.
41b NO MEDIA	An enabling operation was performed after sheet detection.	Perform sheet detection.
50a Y ORIGIN	A problem was detected with Y origin detection (initialization).	Turning Off the Power
50b FRONT EDGE	A problem was detected with the front paper sensor.
50c WIDTH	A problem was detected with sheet width detection.
520 REAR EDGE	A problem was detected with the rear paper sensor.
901 OPERATION	An inappropriate operation was performed on the operating panel.	The operation is invalid.
902 DAT REMAIN	An inappropriate operation was performed while pausing.	Either press the [REMOTE] key to cut the data or clear the data to abort the cut.
C02 MAIN RAM	An error occurred in the control RAM.	Contact your local distributor, our sales office, or service center.
C04 EEPROM	An error occurred in the system ROM.
C06 BUFFER	An error occurred in the receive buffer.
C08 POWER	An error occurred related to the motor.
C10 Commands	Received a code other than a COMMAND code.	Check the following points: Clear the data and resend. Turning Off the Power Check the USB cable connection. Using a USB Cable Use a compliant USB cable. USB Connection Precautions
C11 PARAMETER	Received parameter outside numerical value range
C12 DEVICE	Received an invalid device control command.
C13 PM OVER	The polygon buffer overflowed.	Either set so as not to use polygon commands or use the MGL-lc1 command.
C15 AUTO FEED	The length specified by the ZX command could not be fed.	Reset the long sheet after data has been sent from the host computer, then perform multiple sheet cutting.
C15 AUTO FEED	The previous sheet length could not be fed for the second sheet data onward during divided cutting.	Load a long sheet, then switch to remote mode again.
C16 AUTO I/F	The command could not be automatically recognized.	Set the command name. SET UP
C20 I/O	An error occurred in the communication conditions.	Adjust the communication conditions to match the host computer. SET UP > [INTERFACE]
C27 BUFFERover	An error occurred in the interface.	Check the interface cable.
C31 NO DATA	Multiple sheet cutting was executed, but no data is saved to the receive buffer.	Cut the data involved once more.
C32 DATAtooBIG	The received data is too big for multiple sheet cutting.	Change the data size.
C33 SHEET SIZE	The sheet is too short in the feed direction.	Use a longer sheet.
C36 MARK DETECT	Unable to detect register marks	Check the following points: Check to confirm the register marks are placed properly. Register Marks Use an uncurled sheet. Check the mark detection start position. Check to confirm the register marks are black and printed on a white background. Check to confirm the area between the register marks is clean and free of printing and images. Check to confirm there are no errors in the mark detection settings. If the area around the register marks is filled in, set [MARK DETECT] > [MARK FILL UP] setting to "ON".
C37 MARK ORG	The register mark detection result shows that the register marks were outside the register mark reading range.	Set the register marks within the register mark reading range. Reading Range of Register Marks
C38 MARK SCALE	Register mark detection was performed, but the calculated correction value is abnormal, so either the detection was erroneous or the correction value was incorrectly specified.	Check the correction value and repeat detection.
	The calculated scale compensation value was 1.3 or more or 0.7 or less.	Eliminate any causes of mis-detection, such as blurred printed register mark data, before repeating.
	Mis-detected due to being too close to the adjacent image.	Ensure an appropriate distance from the adjacent image before printing again.
	The specified register mark spacing is incorrect.	Invalid register mark spacing was specified by the command, or data was incorrectly selected. Check the data to be output.
	Images were skipped due to the printed register marks not being aligned.	Align the data and repeat printing.
	Printed register marks were not correctly read due to problems such as blurred register marks, and the register marks for the adjacent image were read instead.	Repeat printing, taking care to prevent blurring.
C39 MARK ID	Register mark IDs could not be detected. (Data with IDs)	Check the following points: Check to confirm that the paper is not curled. Check to confirm the register mark IDs are black printed on a white background. Use three pinch rollers when using thin sheets or sheets more than approximately 800 mm wide.
C51 PINCH POS*	The pinch rollers are not over the grit rollers.	Reposition the pinch rollers above the grit rollers.
C60 PenEncoder	Unable to detect pen height	Turn off the power and wait a while before turning the power back on. Turning Off the Power
C61 Pen Stroke	The pen height is incorrect.	Check the following points: Make sure the pen line rubber is not worn or deformed and remains intact. Check to confirm nothing adheres to the pen line rubber. After installing the pen in a commercially available pen holder, check to confirm the installed position is correct.