- See the followings.
1. There may be a nozzle malfunction (missing or misaligned).
Please review the test print and refer to the following FAQ if a nozzle malfunction occurs. Restore the nozzles to their normal state accordingly.
Q: TEST PRINT is not printed successfully
Please review the test print and refer to the following FAQ if a nozzle malfunction occurs. Restore the nozzles to their normal state accordingly.
Q: TEST PRINT is not printed successfully
![](https://d8dmvdk04k3jd.cloudfront.net/archives/046/202404/b5e9c2c59c0e5a2f44aba7801f02a39cd06e7fde5ff12fdcb28839716d880d91.png)
2. Adjust the head height (head gap) according to the media you are using.
When the head is too height (resulting in a larger gap between the media and nozzle surface), ink spattering is more likely to occur.
Unless there is a reason such as media rubbing, please use the head in the lower position.
Please refer to the "Operation Manual" for adjusting the head height (head gap).
JV400-LX: Operation Manual